Customer Success Account Manager - Software

Dallas, Texas, United States

Description

Are you passionate about Customer Success? So are we! We are growing at an exciting rate, and we need you on our team!

TeamSupport is a leading provider of web-based customer support software (SaaS). We started in 2008, and have made our mark in the SaaS world as a highly respected and sought after provider for B2B technology companies.

We're growing rapidly and are looking for a highly-skilled Customer Success Account Manager to join our team. This role will see you developing strong relationships with customer, connecting with key influencers, business executives and stakeholders.

You will be the liaison between our customers and our internal team. You will proactively identify customer needs, drive expansion business dollars and improve the entire customer experience. The goal is for customers to get FULL value from our product—and in doing so transform their business!!

As well as the customer success account management knowledge and requirements below, we need people that get it - people who can figure things out by themselves but know when to call for help. Our company motto is GSD, which is short for Get Sh*t Done. If that matches your personality, then we want to hear from you.



Location:

Our HQ in Dallas, TX (75 & 635)

Requirements

Benefits

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